Shipping and Delivery Policy
At the Official Lost Mary Store, we are committed to providing a seamless shopping experience. From our warehouse in downtown Los Angeles, we ship premium Lost Mary vape products and accessories across the United States. Below is everything you need to know about our shipping process.
Domestic Shipping (United States)
Shipping to All States
We proudly ship to all 50 states, ensuring that every customer can conveniently access our top-quality Lost Mary products.
Shipping Options and Costs
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| Free Standard Shipping | Free | 3-4 business days | Cost-effective delivery for all domestic orders. |
| Expedited Shipping | $15-$20 (based on weight) | 1-2 business days | Faster delivery for those who need their Lost Mary products quickly. |
| Next-Day Shipping | $25-$35 (based on weight) | Next business day | Urgent delivery for immediate vaping needs. |
Processing Time
Orders are processed within 1-2 business days. Once your order ships, you will receive a confirmation email containing tracking details to monitor your package.
International Shipping
Shipping Worldwide
We are thrilled to deliver Lost Mary products to select international destinations, allowing customers around the globe to enjoy our premium offerings.
Shipping Options and Costs
| Shipping Option | Cost | Delivery Time | Details |
|---|---|---|---|
| International Standard Shipping | $30 flat rate | 4-6 business days | Reliable delivery to eligible international destinations. |
International Delivery Regions
We currently ship to the following locations:
- North America: Canada
- Oceania: Australia, New Zealand
- Europe: United Kingdom, Germany, France, Italy, Spain, Netherlands, and more
For inquiries regarding other countries, please contact our support team.
Processing Time
International orders are processed within 1-3 business days. Tracking details will be provided upon shipment confirmation.
Tracking Your Order
Once your order ships, you will receive an email with tracking information. Use this information to monitor your package via the carrier’s tracking service.
Additional Information
- Delayed Shipments: If your order is delayed beyond the estimated time, please contact us for assistance.
- Lost or Damaged Packages: In the rare case of loss or damage during transit, we will work closely with the carrier to resolve the issue promptly.
Contact Information
If you have any questions about our shipping or delivery, don’t hesitate to reach out:
📧 Email: sales@lostmary.us.com
🏢 Warehouse Location: Downtown Los Angeles, CA, USA (exact address provided upon appointment approval. No direct walk-ins).
We look forward to delivering your Lost Mary products with care and efficiency!