Privacy Policy

Effective Date: [09/23/2023]

At the Official Lost Mary Store (lostmary.us.com), we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or making a purchase.

Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

  • Personal Information:

    • Name
    • Email address
    • Billing and shipping addresses
    • Payment information (processed securely through third-party payment providers)

  • Non-Personal Information:

    • IP address
    • Browser type
    • Device information
    • Pages viewed and time spent on the site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service responses
  • Improve our website and user experience
  • Send promotional emails (with your consent)
  • Prevent fraudulent transactions and ensure the security of our website

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Sensitive payment information is securely processed by our trusted payment partners.

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic and performance
  • Provide targeted advertising

You can manage or disable cookies through your browser settings.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service Providers: Trusted third parties that help us process orders, deliver products, and improve services
  • Legal Requirements: When required to comply with legal obligations or protect our rights and property

Your Choices

  • Marketing Emails: You can opt out of promotional emails by clicking the “unsubscribe” link at the bottom of our emails.
  • Access and Updates: Contact us to request access to or corrections for your personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

International Users

If you are accessing our site from outside the United States, please be aware that your information will be transferred to and processed in the U.S.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:

📧 Email: sales@lostmary.us.com
🏢 Warehouse Location: Downtown Los Angeles, CA, USA (exact address provided upon appointment approval; no direct walk-ins).